How do I dispute a cancellation fee?

If you think you’ve been wrongly charged a cancellation fee, we would be happy to help. Click Your Rides in the Ola app menu and follow the steps below: – Select the disputed ride. – Tap the Support button. – Select Charged Cancellation Fee Incorrectly from the listed issues. – Tell us more about your problem and click send. We’ll look into it and get back to you as soon as possible.