To start the tests you need to have uploaded all of your driver documents. You can then log back into your driver portal at olaride.uk/drivers and you will see the assessments that you need to take. Alternatively we will call you within 24 hours of you submitting your documents to walk you through the process.
Unfortunately, if you fail, you will not be able to start driving with us for now. However, you are welcome to retry after a year and we encourage you to work on your skills in the meantime.
Login to your driver portal at olaride.uk/drivers and you will see all of the assessments that you need to take, along with their status. Please be aware that there can be up to a 24 hour gap between completing the test and it reflecting in your portal.
They are listed in your driver portal. If you have any issues please contact Partner Care and we will help sort them for you
– Tap on your name in Ola app menu to visit Your account. – Click on Emergency Contacts in Safety and Privacy. – Tap on Add Contacts to select up to 5 contacts to alert in case of emergency. Once you have added an emergency contact, you can choose to turn on the feature Always […]
Your safety and comfort are extremely important to us. We have strong safety measures in place like- – We mask your mobile number at the driver’s end to ensure your privacy. – You can choose to alert your emergency contacts or call the police immediately using the Emergency button in the app. – You can […]
Your safety and comfort are our top priority. We have strong safety features and policies in place to make your ride safe, comfortable and reliable. If you have any concerns regarding your safety, please let us know and we will look into it immediately.
You may not receive a referral bonus if: – You don’t have access to Ola’s referral program – Your friend didn’t use your referral code while signing up – Your friend took their first ride with Ola more than 90 days of signing up – Your friend signed up using an older version of the […]
You can find your unique referral code under Refer & Earn in the Ola app. If you can’t see your referral code in Refer & Earn, it may be because: – You’re not eligible for Ola’s referral program – You’re using an older version of the Ola app – You’ve created multiple accounts on the […]
Your referral bonuses can be found in your Notifications Inbox of the Ola app. A bonus can be used towards any single ride with Ola. To redeem a referral bonus: – Go to your Notifications Inbox by tapping the bell icon on the home screen of the app – Tap Copy Code on the referral […]