What should I do if a rider makes a mess in my vehicle?

When a rider makes a mess in your vehicle, there are a few key things that you need to know and do to get it sorted, back on the road, and compensated, as quickly as possible. Your first task is to give Partner Care a call and let them know that it’s happened. You must inform us within 60 minutes of the trip finishing and give the CRN of the ride. You will then need to provide us with the following before you start taking trips again: i) 2-3 clear pictures of the car with the damage/mess ii)) A brief description of what happened and any additional circumstances iii)You will also be asked to provide a valid cleaning receipt with at least one identifying factor like your vehicle number (or) name.