Ola has committed a sum of £50 million towards a range of initiatives to enhance safety in mobility, as part of its fight against COVID-19. These initiatives span across technology, driver safety, vehicle standards and more.

Technology and Innovation
  • A range of app-based and IoT solutions to help maintain the highest standards of safety
  • Using learning from data to enhance our safety proposition
Driver Safety and Standards
  • Rigorous driver-training and certifications, with learning modules and SOPs on hygiene and safety
Vehicle Standards
  • Hygiene and safety benchmarks for vehicles
  • Strict adherence to cleanliness and sanitisation protocol
Industry-wide initiatives
  • A COVID-19 industry collective to combat the situation more effectively

Ola’s Safety Commitment – Code of Conduct

Mandatory face cover for drivers and riders

Compulsory hand sanitization for drivers

Cars cleaned in between the rides

Occupy only the rear passenger seats (Back-seat policy)

Keeping the AC off and the windows open

Defined driver SOPs

Driver Checklist

  • A daily mandatory checklist for drivers to declare their health and wellness status, to ensure continuous monitoring. This covers a self-health check for symptoms or contact with an infected person.
  • Kit check – face covering, sanitiser, disinfectant
  • Recap of expectations on safety and hygiene
  • Drivers can’t go online/receive bookings until the checks are completed, without raising immediate red flags

Get Involved

We encourage you to share any ideas, feedback or suggestions that you may have that can help us make every ride in this country safe and help us fight COVID. If your Idea is shortlisted we will ensure that you get due credit for it.