– Tap on your name in Ola app menu to visit Your account. – Click on Emergency Contacts in Safety and Privacy. – Tap on Add Contacts to select up to 5 contacts to alert in case of emergency. Once you have added an emergency contact, you can choose to turn on the feature Always […]
Here are a few tips to help you get started with Ola: While registering, please select your signup country and enter the mobile number that you would like to use to book an Ola ride. You will receive an OTP on your phone to verify your mobile number. Next, enter the details such as your […]
The total fare for your Ola ride is calculated by adding the following:- – Base Fare – A flat fare charged up to a particular distance or for the first few miles – Distance Fare – The fare charged per km travelled. Depending on the city, the rate/mile may vary after a threshold distance or […]
Enter the drop location and choose the cab category to check the estimated Total Fare for your ride. Please note- The estimated total fare for your ride may vary due to traffic conditions or any variation in distance travelled.
To ensure that all your Ola rides are convenient, safe and comfortable, we have a 1 to 5 rating system in place for each ride. You can rate drivers based on Behaviour and Driving Skills, Quality of Service, and Car Cleanliness. We use this to assess the drivers we work with and improve your rider […]
To share your cab details, tap the Share Details button available on the Track Ride screen. We’ll send an SMS to your contacts with a link to track your ride.
You can track your cab once your booking is confirmed. You’ll be able to see your cab’s location on the map and the time it takes for the driver to pick you up. You can also track your cab from the Your Rides section in your Ola app menu. All you need to do is […]
You can find your personalised offers and coupons in Notifications Inbox on your Ola app. They’ll be automatically available for use when you click Apply Coupon while making a booking. Simply select from the coupons applicable to your ride and it’ll be automatically applied to your ride. At the end of the trip, you can […]
You can save your preferred location with Favourites. Save your frequently used location as favourite by tapping the bell icon beside the address and giving it a name. Now you don’t need to manually enter the address when you book rides, simply, select your preferred location from Favourites.
Booking a ride with your Ola app is easy. Select the RIDE NOW option Turn on your phone’s GPS settings. – Login to your Ola App using your registered phone number or email ID. (Don’t forget to Create an Account if you’re a first timer) – Set up your pickup and drop off locations – […]