Whether you’re just starting out with Ola, or have been with us for a while, you’ll need to keep on top of your driver documents in the app. We need to hold an in date, valid copy of these documents at all times for you to keep driving with Ola. Document to update London […]
While on Private Hire duty you must display your badge at all times. Before uploading, check that your badge has the following information clearly visible: Driver (your) name PH Badge Expiry date Driver (your) photo City Council of license acceptee Update your badge in the app Open the Ola driver app Enter My Profile […]
Getting your MOT certificate tells Ola, your riders, and other road users that your vehicle is in top-tip condition to be on the road. It also helps you avoid a £1000 fine! You can book an MOT up to a month in advance of the day before your current certificate expires. As of 2020 the […]
As a professional driver you’ve no doubt renewed your driving licence countless times. Piece of pie, right? Every ten years, you must update your licence to continue driving with Ola and earning. As the licence is only valid from the day of approval, don’t wait to renew. This guide serves as a helpful overview to […]
When it’s time to renew your Private Hire Driver’s Licence (PHDL), uploading the document to Ola’s driver app really is a doddle. No paper, no queues, just one simple process you’ve followed before to onboard with us. If you’ve already renewed your licence, skip straight to the Updating your PHDL in the app section. […]
Keeping on top of your registered keeper documents for Ola is easy. You simply need to upload a scanned or photographed version of your logbook into the app, ensuring it meets Ola’s upload requirements. Updating your V5c in the app Open the Ola driver app Enter My Profile > Documents > Car documents > […]
Tell us you’re insured and certified to drive with Ola by supplying a valid certificate of motor insurance to us as a new or renewing driver. Save our eyes and your own time, by ensuring all text and handwriting on the document is clearly legible. You can use this guide in two ways. The first […]
Keep your income coming by updating your Private Hire Vehicle Licence (PHVL) in plenty of time before it expires! We’ll show you exactly how with our handy PHVL renewal guide. Instructions for uploading your PHVL to the app are directly below. Please note that you will need to upload a clear photograph of your valid […]
The vehicle type you select must be the same as your vehicle licence. Specifically, Hackney Carriage Vehicle licence for Metered Taxi and Private Hire Vehicle licence for Private Hire Taxi.
Please photograph your original documents and upload them with your online application.