Selfie Auth Support
Selfie Authentication Terms and FAQs Do’s and Don’ts – Tips for Selfie Verification
Topic: Drivers
How do new EV drivers onboard onto Ola?
There is no change to the onboarding process. If you have an EV vehicle we will pick this up from the documents you provide and you will be automatically enrolled in the category.
I already have an EV Vehicle. Do I need to do anything to get added to the EV category?
No. You will be automatically enrolled from the launch date.
How do I see which bookings are EV bookings?
You can see on the ride acceptance screen what category the rider has booked you under. You can also see a breakdown of your rides and earnings in the earnings section of your app.
Is this offer available to drivers already on the platform?
Yes, and you will be automatically enrolled for the category for the launch.
I have an EV vehicle but have not been added to the category, what do I do
Please call Partner Care who will be able to help you
Who can be an EV Driver?
All drivers licensed by TFL with a pure 100% electric vehicle will be eligible for the Ola EV Category
What vehicles are included in the EV Category?
Only 100% electric vehicles are included. Hybrid vehicles are not eligible
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