I’m not licenced by TfL. Am I eligible for these schemes?
No, this scheme is only for TfL licenced drivers operating in London.
Topic: Miscellaneous
When and how will I get paid?
You will be paid the next working day for the rides you are completing, provided there are no subscription costs due. Any top-up amount will be credited on a weekly basis (by Wednesday).
How can I work with Ola if I don’t opt for the Ola ‘One Stop’ plan?
You can choose ‘Ola Flex’ plans.
What happens if a rider makes a mess in the vehicle?
You will have to report the incident to our driver care team and go offline in order to maintain your acceptance rate. You can come back online after you have had your car cleaned. Refer to our policy to claim the charges for cleaning.
Do I pay when I am on holiday?
You can inform us in advance if you plan to take a week off. You are allowed 2-4 weeks off per year, based on your plan.
Can my friend also drive my car?
No, the insurance covers only the driver who subscribed to drive the vehicle.
Can I use the car for personal use?
Yes, you are free to use your car for personal use. But keep in mind the mileage limit as per your contract. You will be charged 10p/mile beyond the limit.