How to update your Ola driver documents

  Whether you’re just starting out with Ola, or have been with us for a while, you’ll need to keep on top of your driver documents in the app. We need to hold an in date, valid copy of these documents at all times for you to keep driving with Ola.  Document to update London  […]

What is the age limit for vehicles?

For Comfort and Comfort XL Categories, we accept any vehicle that is under 10 years old, has 4 doors and seats a minimum of 5 (including the driver). For our Exec category, the car must be a 2014 model or newer.

How do I carry out my Ola training?

Our driver assessments are not currently available to take. We have a waitlist in place in London due to the impact of COVID-19. Once you have received confirmation that your documents have all been verified, you have locked your place in the waitlist. We will reach out to you once we restart the onboarding. We […]

Can I visit an Ola office to complete registration?

Unfortunately, due to COVID-19 measures in London, we have temporarily paused our onboarding events and drop ins. You need to submit your application online to secure your place in the waitlist. We will reach out to you once we restart the onboarding. Please contact Partner Care if you need help or are having issues.

How can I register as an Ola driver?

Use the ‘Register to Drive’ button ( to start the registration process and upload all the required documents. Once we have verified your documents, we will contact you with the next steps, including a waitlist process if this is in place where you applied.

Who can register as an Ola driver?

Anyone with a valid PHV or Metered Taxi (Hackney) license and the eligible car can apply to drive with Ola. Drivers with endorsements for any of the offenses listed here are not accepted. We’re already looking for drivers in many areas now, and with other locations soon to launch, watch out for updates! See where […]

What is the status of my application?

We will get back to you within 4 days of your document submission. An email & SMS will be sent to your Ola registered email ID & phone number with the status. You can also log in to with your credentials at any time to check your application status. Please be advised that we […]