We strive to provide you with the best ride. But if you decide you don’t want it, you can cancel your ride within 2 minutes of Ola accepting your booking request, to avoid being charged a cancellation fee. After 2 minutes you may be charged a cancellation fee to compensate the driver for their efforts. […]
Peak Pricing is an additional charge applied when the demand for cabs is higher than the number of cabs available near your location. A variety of factors such as office rush hour, heavy rain, holiday or local events can cause a rise in demand for cabs which may result in peak pricing being applied on […]
Enter the drop location and choose the cab category to check the estimated Total Fare for your ride. Please note- The estimated total fare for your ride may vary due to traffic conditions or any variation in distance travelled.
Double-tap the cab category icon (e.g. Sedan or SUV) in the Ola app to find out the per mile charge of that category.
Comfort Quality assured, private hire vehicles with set fares when you book. For up to 4 people. Metered Taxi Local, metered taxis, so you pay the fare on the meter with no peaking or surging at any time. Comfort XL Larger, private hire vehicles with set fares when you book. For extra luggage or up […]
We recommend entering your exact pick-up and drop-off locations to make your travel hassle-free. You can always check on your Ola app if the drop-off location is within the city limits. All you need to do is – – Enter your drop-off location. – Select your desired location from the suggested locations. – Check the […]
To ensure that all your Ola rides are convenient, safe and comfortable, we have a 1 to 5 rating system in place for each ride. You can rate drivers based on Behaviour and Driving Skills, Quality of Service, and Car Cleanliness. We use this to assess the drivers we work with and improve your rider […]
You can pay for your Ola ride with your Credit/Debit card. Simply add it to your Ola account. – Select Payments from the Ola app menu – Click on Add a Credit/ Debit card – Enter your card details and click Save Card
To share your cab details, tap the Share Details button available on the Track Ride screen. We’ll send an SMS to your contacts with a link to track your ride.
You can track your cab once your booking is confirmed. You’ll be able to see your cab’s location on the map and the time it takes for the driver to pick you up. You can also track your cab from the Your Rides section in your Ola app menu. All you need to do is […]