What is a rate card?

We use a Rate Card to display our fares so it’s clear to both riders and drivers. Check our current Rate Card in the Ola app menu for fares in various cities.

Which choices of ride can I choose from?

Comfort Quality assured, private hire vehicles with set fares when you book. For up to 4 people. Metered Taxi Local, metered taxis, so you pay the fare on the meter with no peaking or surging at any time. Comfort XL Larger, private hire vehicles with set fares when you book. For extra luggage or up […]

What are city limits?

We recommend entering your exact pick-up and drop-off locations to make your travel hassle-free. You can always check on your Ola app if the drop-off location is within the city limits. All you need to do is – – Enter your drop-off location. – Select your desired location from the suggested locations. – Check the […]

How do I pay for my ride?

You can pay for your Ola ride with your Credit/Debit card. Simply add it to your Ola account. – Select Payments from the Ola app menu – Click on Add a Credit/ Debit card – Enter your card details and click Save Card

How do I set up a drop-off address?

Equally, it’s important that we have your correct drop-off location to get you there quickly and at the right fare estimate. You can enter your drop-off location on the Book your Ride screen or after your booking is confirmed on the Pickup Arriving screen. You can also enter your drop-off location by moving the location […]