We use a Rate Card to display our fares so it’s clear to both riders and drivers. Check our current Rate Card in the Ola app menu for fares in various cities.
Comfort Quality assured, private hire vehicles with set fares when you book. For up to 4 people. Metered Taxi Local, metered taxis, so you pay the fare on the meter with no peaking or surging at any time. Comfort XL Larger, private hire vehicles with set fares when you book. For extra luggage or up […]
We recommend entering your exact pick-up and drop-off locations to make your travel hassle-free. You can always check on your Ola app if the drop-off location is within the city limits. All you need to do is – – Enter your drop-off location. – Select your desired location from the suggested locations. – Check the […]
To ensure that all your Ola rides are convenient, safe and comfortable, we have a 1 to 5 rating system in place for each ride. You can rate drivers based on Behaviour and Driving Skills, Quality of Service, and Car Cleanliness. We use this to assess the drivers we work with and improve your rider […]
You can pay for your Ola ride with your Credit/Debit card. Simply add it to your Ola account. – Select Payments from the Ola app menu – Click on Add a Credit/ Debit card – Enter your card details and click Save Card
To share your cab details, tap the Share Details button available on the Track Ride screen. We’ll send an SMS to your contacts with a link to track your ride.
You can track your cab once your booking is confirmed. You’ll be able to see your cab’s location on the map and the time it takes for the driver to pick you up. You can also track your cab from the Your Rides section in your Ola app menu. All you need to do is […]
You can find your personalised offers and coupons in Notifications Inbox on your Ola app. They’ll be automatically available for use when you click Apply Coupon while making a booking. Simply select from the coupons applicable to your ride and it’ll be automatically applied to your ride. At the end of the trip, you can […]
You can save your preferred location with Favourites. Save your frequently used location as favourite by tapping the bell icon beside the address and giving it a name. Now you don’t need to manually enter the address when you book rides, simply, select your preferred location from Favourites.
Equally, it’s important that we have your correct drop-off location to get you there quickly and at the right fare estimate. You can enter your drop-off location on the Book your Ride screen or after your booking is confirmed on the Pickup Arriving screen. You can also enter your drop-off location by moving the location […]