Peak Pricing’ is an additional charge applied when the demand for rides is high. A variety of factors such as rush hour, rain or events can cause a rise in demand for rides which may result in peak pricing being applied on your ride. Peak pricing is not a fixed charge and varies depending on […]
Enter the drop location and choose the ride category to check the estimated total fare for your ride. Please note, the estimated total fare for your ride may vary due to traffic conditions or any variation in distance traveled.
Double-tap the ride category icon (e.g. Comfort or Exec) in the Ola app to find out the per-mile charge of that category.
We use a ‘Rate Card’ to display our fares so it’s clear to both riders and drivers. Check our current London rate card below.
–Comfort: Quality assured, private hire vehicles. For up to 4 people –Comfort XL: Larger, quality assured, private hire vehicles. For up to 6 people. –Exec: Premium quality assured, private hire vehicles. For up to 4 people.
To share your ride details, tap the ‘Share Details’ button available on the ‘Track Ride’ screen. We’ll send an SMS to your pre-set emergency contacts with a link to track your ride.
You can track your ride once your booking is confirmed. You’ll be able to see your ride’s location on the map and the time it takes for the driver to pick you up. You can also track your ride from the ‘Your Rides’ section in your Ola app menu. All you need to do is […]
Equally, it’s important that we have your correct drop-off location to get you there quickly and at the right fare estimate. You can enter your drop-off location on the ‘Book your Ride’ screen or after your booking is confirmed on the ‘Pick-up Arriving’ screen. You can also enter your drop-off location by moving the location […]
To ensure our driver doesn’t miss you, your pick-up location needs to be precise before you confirm your ride. To set up your pick-up location, make sure your phone’s GPS is switched ON. This allows the app to automatically select your current location. You can also perfect your pick-up location by moving the location pin […]
Booking a ride with your Ola app is easy. Select the ‘RIDE NOW’ option. (Make sure your phone’s GPS is turned on) – Log in to your Ola App using your registered phone number or email ID. (Don’t forget to create an account if you’re a first-timer) – Set up your pick-up and drop-off locations. […]