What is your rate card in London?

We use a ‘Rate Card’ to display our fares so it’s clear to both riders and drivers. Check our current London rate card below.   All rates are exclusive of VAT

What choices of ride is there?

–Comfort: Quality assured, private hire vehicles. For up to 4 people –Comfort XL: Larger, quality assured, private hire vehicles. For up to 6 people. –Exec: Premium quality assured, private hire vehicles. For up to 4 people. -EV: 100% electric. For up to 4 people.

How do I track my ride?

You can track your ride once your booking is confirmed. You’ll be able to see your ride’s location on the map and the time it takes for the driver to pick you up. You can also track your ride from the ‘Your Rides’ section in your Ola app menu. All you need to do is […]

How do I set up a drop-off address?

Equally, it’s important that we have your correct drop-off location to get you there quickly and at the right fare estimate. You can enter your drop-off location on the ‘Book your Ride’ screen or after your booking is confirmed on the ‘Pick-up Arriving’ screen. You can also enter your drop-off location by moving the location […]

How do I set up a pickup address?

To ensure our driver doesn’t miss you, your pick-up location needs to be precise before you confirm your ride. To set up your pick-up location, make sure your phone’s GPS is switched ON. This allows the app to automatically select your current location. You can also perfect your pick-up location by moving the location pin […]

How do I book a ride with Ola?

Booking a ride with the Ola app is easy – Log in to you Ola App using your registered phone number (Don’t forget to create your account if you’re a first-timer) – Set your pickup and drop-off locations. – Choose the ride category you want. – Hit the ‘Book’ button to request the ride. When […]