How do I check the fare for a ride category?
Double-tap the ride category icon (e.g. Comfort or Exec) in the Ola app to find out the per-mile charge of that category.
Double-tap the ride category icon (e.g. Comfort or Exec) in the Ola app to find out the per-mile charge of that category.
We use a ‘Rate Card’ to display our fares so it’s clear to both riders and drivers. Check our current London rate card below. All rates are exclusive of VAT
–Comfort: Quality assured, private hire vehicles. For up to 4 people –Comfort XL: Larger, quality assured, private hire vehicles. For up to 6 people. –Exec: Premium quality assured, private hire vehicles. For up to 4 people. -EV: 100% electric. For up to 4 people.
To share your ride details, tap the ‘Share Details’ button available on the ‘Track Ride’ screen. We’ll send an SMS to your pre-set emergency contacts with a link to track your ride.
You can track your ride once your booking is confirmed. You’ll be able to see your ride’s location on the map and the time it takes for the driver to pick you up. You can also track your ride from the ‘Your Rides’ section in your Ola app menu. All you need to do is […]
Equally, it’s important that we have your correct drop-off location to get you there quickly and at the right fare estimate. You can enter your drop-off location on the ‘Book your Ride’ screen or after your booking is confirmed on the ‘Pick-up Arriving’ screen. You can also enter your drop-off location by moving the location […]
To ensure our driver doesn’t miss you, your pick-up location needs to be precise before you confirm your ride. To set up your pick-up location, make sure your phone’s GPS is switched ON. This allows the app to automatically select your current location. You can also perfect your pick-up location by moving the location pin […]
Booking a ride with the Ola app is easy – Log in to you Ola App using your registered phone number (Don’t forget to create your account if you’re a first-timer) – Set your pickup and drop-off locations. – Choose the ride category you want. – Hit the ‘Book’ button to request the ride. When […]
You will be able to log in to your Ola account with a password only if you have already set up a password for your Ola account. Alternatively, you can choose to log in to your Ola account using our ‘Login with OTP’ option. To ‘Log in’ with a password, all you need to do […]
Here are a few tips to help you get started with Ola: While registering, please select your sign-up country and enter the mobile number that you would like to use to book an Ola ride. You will receive a OTP (one time password) on your phone to verify your mobile number. Next, enter details such […]