How to update your Ola driver documents

  Whether you’re just starting out with Ola, or have been with us for a while, you’ll need to keep on top of your driver documents in the app. We need to hold an in date, valid copy of these documents at all times for you to keep driving with Ola.  Document to update London  […]

Ola’s PHDL Badge Renewal Guide for Drivers in London

While on Private Hire duty you must display your badge at all times. Before uploading, check that your badge has the following information clearly visible: Driver (your) name  PH Badge Expiry date  Driver (your) photo, which must meet TfL’s driver photo guidelines City Council of license acceptee    Update your badge in the app Open […]

Ola’s Driver Licence Renewal Guide for Drivers in London

As a professional driver you’ve no doubt renewed your driving licence countless times. Piece of pie, right? Every ten years, you must update your licence to continue driving with Ola and earning. As the licence is only valid from the day of approval, don’t wait to renew. This guide serves as a helpful overview to […]

Ola’s TfL PHDL Renewal Guide for Drivers in London

When it’s time to renew your TfL Private Hire Driver’s Licence (PHDL), uploading the document to Ola’s driver app really is a doddle. No paper, no queues, just one simple process you’ve followed before to onboard with us.  If you’ve already renewed your licence, skip straight to the Updating your PHDL in the app section.  […]

Ola V5c Logbook Renewal Guide for Drivers in London

Keeping on top of your registered keeper documents for Ola is easy. You simply need to upload a photographed version of your logbook into the app, ensuring it meets Ola’s upload requirements. Updating your V5c in the app Open the Ola driver app Enter My Profile > Documents > Car documents > Vehicle logbook  Upload […]

Ola’s Insurance Renewal Guide for London

Tell us you’re insured and certified to drive with Ola by supplying a valid certificate of motor insurance to us as a new or renewing driver. Save our eyes and your own time, by ensuring all text and handwriting on the document is clearly legible.  You can use this guide in two ways. The first […]

Ola’s PHVL Renewal Guide for Drivers for London

Keep your income coming by updating your Private Hire Vehicle Licence (PHVL) in plenty of time before it expires! We’ll show you exactly how with our handy PHVL renewal guide. Instructions for uploading your PHVL to the app are directly below.  Please note that you will need to upload a clear photograph of your valid […]

What are these tests for?

To help drivers deliver a top class service, we have partnered with several organisations that help assess drivers before they join Ola’s platform. All drivers in London will need to successfully complete the online modules prior to getting their first Ola ride.

What is DriveTech (part of AA) assessment test?

The ‘Online Driver Risk Assessment and E-learning Programme,’ is in partnership with DriveTech (part of the Automobile Association, or AA). All drivers have to take an initial assessment of their knowledge, attitude and other skills. Following this assessment, every driver will get further modules to enhance their driving skills. To complete this test, please follow […]