Pre-existing safety features built into the Ola app:
- You can track your ride in real-time and share your destination and ETA with friends.
- Each ride requires you to share a ‘Start Code’ with your driver to ensure you’re getting in the right car.
- We have 24/7 in-app and telephone support.
- We always mask your mobile number from our drivers to ensure privacy.
- In the unlikely event that something does happen, we have an emergency button where you can alert the police, as well as Ola’s safety response team.
Driver safety and standards
- Our partners are thoroughly background-checked before joining Ola to drive.