Ola’s PHVL Renewal Guide for Drivers

Keep your income coming by updating your Private Hire Vehicle Licence (PHVL) in plenty of time before it expires! We’ll show you exactly how with our handy PHVL renewal guide. Instructions for uploading your PHVL to the app are directly below. 

Please note that you will need to upload a clear photograph of your valid Private Hire Vehicle licence. Photocopies and printouts are not acceptable. Make sure that the vehicle details in the document match with your Ola profile. 

 

Updating your PHVL in the  app

  1. Open the Ola driver app
  2. Enter My Profile > Documents > Car Documents > Private hire car licence
  3. Upload or scan your badge image in

 

How to renew

The process for renewing your PHV licence entirely depends on where you’re located. Your local council is your best point of contact to help you with your application and explain any fees involved. Use Gov.uk’s Find Your Local Council tool to find your local authority’s contact information. 

We hope this guide has made you a PHVL renewal expert, but there’s plenty to consider as part of the renewal process, and we’re sure you have questions. Please contact your local council initially to see if they can resolve your query, as they are best placed to do so. Alternatively, your Partner Care team will be happy to help.