When it’s time to renew your Private Hire Driver’s Licence (PHDL), uploading the document to Ola’s driver app really is a doddle. No paper, no queues, just one simple process you’ve followed before to onboard with us.
If you’ve already renewed your licence, skip straight to the Updating your PHDL in the app section.
Before you get started
You’ll need your phone for the app, a secure internet connection to upload and of course, your PHDL paper licence. We accept original, photocopies or scanned copies of your paper and badge licence. Check your paper PHDL licence displays the following key information, so we can verify your document quickly:
- Your first and last name
- The Private Hire badge expiration date
- Your driver photo, as seen on your photo badge
- Council (London)
Updating your PHDL in the app
- Open the Ola driver app
- Enter My Profile > Personal Documents > Private Hire Drivers Licence
- Upload your document
Getting help
If you need a hand navigating your way through the process, please speak to TfL in the first instance on 0343 222 4444. Should you have any further questions, please contact your local Ola Partner Care team.